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Belcourt - Nashville's Nonprofit Cinema

Discover Card Issue

 

IMPORTANT NOTE FOR DISCOVER CARD USERS REGARDING MAY-AUGUST BELCOURT PURCHASES
(Sept 7, 2017)

If you're one of our patrons who used a Discover card in May-August for a Belcourt purchase(s), we want to make you aware of an issue we've recently learned about regarding Discover card processing during that period.

In May-August 2017, Banccard, our credit card transaction company, experienced a major glitch nationwide with Discover card transactions. Transactions were initially authorized, but never charged to cardholders. Thanks to a Belcourt patron who contacted us, we were able to track down the issue and resolve it with Banccard.

Here’s what happens next. Effective immediately, all Belcourt-related Discover transactions from May-August will be re-run. All of these were transactions that were temporarily authorized, but never actually charged to your account. Your Belcourt purchase(s) during that period will appear on your Discover card statement with a September date.  

We are so sorry for this inconvenience. Please accept our deepest apologies. 

Below, we have attached a letter from Stephen Mullins, a Banccard senior account representative here in Nashville, about the issue. Please feel free to contact us with any questions, or you can reach Mr. Mullins directly at 615-352-6956 x135 or smullins@banccard.com.

Again, our apologies. We value your support of the Belcourt and hope we’ll see you again soon at the movies!


Read the letter from Banccard senior account representative, Stephen Mullins.

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