As we reopen, the Belcourt has established plans, protocols and precautions to ensure the health and safety of both staff and patrons. In addition, we have made substantial changes, adaptations and upgrades to our building itself to provide social distancing, frequent and thorough sanitation, and increased air filtration and air flow.
In doing so, we are adhering to (and in some cases, exceeding) the guidelines and standards set by the Centers for Disease Control and Prevention (CDC) — and by the voluntary CinemaSafe guidelines developed by the National Association of Theatre Owners (NATO). And we are adhering to all Metro Nashville Health Department guidelines.
To help provide a safe environment for both patrons and staff throughout the building, we have made significant adaptations prior to reopening. In addition, we’ve invested in new equipment for thorough sanitation and made adaptations to our overall HVAC systems to increase air ventilation, filtration and purifying.
Below you’ll find an overview of the health and safety precautions we’ve implemented at the Belcourt for you and our staff. Please review them — and please don’t hesitate to let us know if you’ve any questions. Just email us here.
STAFF HEALTH AND SAFETY PRECAUTIONS
Staff will receive a temperature check via touchless thermometer. Temperatures must be below CDC recommendation (100.4°) — and if not, that staff member will be sent home.
Staff will wear masks at all times when interacting with each other and the public. Staff who are handling food/drinks will wear gloves as well.
Before coming to work, staff will self-monitor for fever or other symptoms of COVID-19. They will not come to work if experiencing any symptoms, or if they have been in contact with someone with COVID-19.
PATRONS HEALTH AND SAFETY PRECAUTIONS
All patrons must wear masks while at the Belcourt — except when eating and drinking.
Anyone unwilling to wear a mask or removing their mask (except when eating/drinking in their seat) — or unwilling to wear a mask properly — will be denied entry or required to leave.
Please bring a clean mask with you. If you do not have a mask with you, we will provide one.
Patrons are strongly encouraged to purchase tickets online in advance. Availability permitting, we will sell tickets at our box office — but only via credit/debit cards (no cash). Belcourt gift cards may also be used.
If purchasing a ticket at the box office, you’ll be asked to provide your name and current contact information (just as online ticket purchasers do). This is important for responsible contact tracing, if necessary.
Plexiglass dividers are installed at the box office to separate patrons and staff.
Only patrons with a ticket — or purchasing a ticket — are permitted in the building.
Films are screened in our 1925 Hall and 1966 Hall only, with limited audience capacity. Capacities will be based on seating arrangements that have patrons at least 6 feet apart from each other.
Screening schedules reflect our commitment to minimizing the number of patrons in our lobby entering and exiting halls.
For safety’s sake, we ask patrons not to linger in the lobby before or after screenings.
Arrive on time for your screening — we’ll cut off seating for a film 10 minutes after its start time.
In all cases, Belcourt staff will guide you to your seat(s), based on availability.
While in your seat, you must wear a mask at all times, except when eating or drinking. Belcourt staff will monitor each hall to ensure masks are worn for everyone’s safety.
With our limited capacities in each hall, we have established seating options that provide at least 6 feet between you and any other patron.The majority of seats in each hall will be tied-off and unavailable.
We have a limited number of group seating options in each hall that allow you to sit next to a family member/friend (2 people maximum) or group (4 people maximum) with whom you feel safe. Because group seating options are limited, it may not be possible to accommodate all groups that wish to sit together.
Given our commitment to limited capacities and appropriate distancing, we cannot offer alternate seating arrangements. By purchasing a ticket(s), you agree to this. If you decide you’re unhappy with your seating arrangement once at the theatre, we are not able to offer a refund.
Concessions will be sold only via credit/debit cards — no cash will be accepted.
Concessions offerings will be limited — to minimize the need for staff’s handling of food and drinks.
Popcorn and drink refills are suspended. For now, Belcourt refillable cups are not allowed.
All concession items must be consumed only when you’re in your seat.
For everyone’s safety, patrons are asked to take their concessions trash with them when leaving a screening — and dispose of it in the trash cans provided.
Plexiglass dividers have been installed at concessions to separate patrons and staff.
The concessions area will be cleaned and sanitized at regular intervals.
Restroom capacity has been limited (3 stalls in the women’s room; 1 stall/2 urinals in the men’s room).
Both restrooms have soap dispensers, touchless faucets, and paper towels — and both also have hand sanitizers for use.
Restrooms will be cleaned and sanitized by staff during and after each screening.
BUILDING SANITATION PRECAUTIONS
After each screening, the seats that have been occupied — and any other areas that may have been touched — will be cleaned with an electrostatic mister with a disinfectant solution. The lobby, box office and restrooms will be cleaned after each screening has started — and concessions will be cleaned at frequent and regular intervals.
All staff and patrons will wear masks. Staff will also wear gloves if handling food/drinks. Patrons may only remove masks when eating or drinking in their seats.
BUILDING ADAPTATIONS FOR HEALTH AND SAFETY
To help provide a safe environment for both patrons and staff throughout our building, we have made significant adaptations prior to reopening. In addition, we’ve invested in new equipment for thorough sanitation and made adaptations to our overall HVAC systems to increase air ventilation, filtration and purifying.
In our screening halls and throughout the building, we’ve made significant adaptations to the building’s HVAC system in accordance with the American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE) recommendations for non-healthcare buildings:
- ozone-free UV air scrubbers (HVAC-mounted Ultraviolet Germicidal Irradiation (UVGI), which uses UV light with sufficiently short wavelengths to disinfect surfaces, air, and water)
- improved central air and other HVAC filtration to MERV-13* (as recommended by the CDC and ASHRAE; MERV ≥ 13 is efficient at capturing airborne viruses)
- increased outdoor air ventilation
- keeping all systems running 24/7 with fans always on
Between every screening in our halls and throughout the building, we regularly mist with an innovative electrostatic* sprayer that uses the Clorox 360 solution system and a patented PowerWrap nozzle to deliver the solution to the front, back and sides of surfaces).
We also mist and disinfect seats after every screening.
In our lobby, you’ll find: (1) plexiglass dividers at the box office and concessions; (2) no-touch hand-sanitizing stations (in the lobby, but also before you enter the building); (3) our staff will always be wearing masks (and gloves if handling food/drink); (4) both our box office and concessions are credit/debit cards only (no cash); (5) at concessions, our offerings are limited to minimize the need for staff’s handling (and all concessions items must be consumed only when you’re in your seat).
In our restrooms, you’ll find: (1) UV-C* air purifiers with HEPA* filters; (2) limited capacities; (3) touchless faucets; (4) regular cleaning and thorough sanitizing of all surfaces by our staff.
*UV-C radiation has been shown to destroy the outer protein coating the SARS-Coronavirus, which ultimately leads to the inactivation of the virus. *HEPA stands for “high-efficiency particulate air.” HEPA filters efficiently capture particles the size of (and far smaller than) the virus that causes COVID-19. *MERV stands for “minimum efficiency report value,” a scale used to report the effectiveness of air filters. *Electrostatic misters ionize the sanitizing spray in such a way that it is attracted to surfaces and creates a more even coating of sanitizer, including on the back/sides of surfaces.
PUBLIC HEALTH AND INDUSTRY SAFEGUARDS
The Belcourt is in full compliance with Metro Nashville’s Roadmap for Reopening and all orders and directives from the Davidson County Metro Public Health Department.
The Belcourt meets or exceeds guidelines and standards set by the Centers for Disease Control and Prevention (CDC).
The Belcourt is in full compliance with the National Association of Theatre Owners’ CinemaSafe voluntary health and safety guidelines.